Privacy Policy

When you interact with Neuron, we may collect a range of information necessary to deliver our services and maintain a high standard of client engagement. This includes your contact details such as name, email address, phone number, and business address. We may also gather professional details like your company name, job title, industry, and business objectives. In the course of our engagement, we collect information shared through consultation forms, email or LinkedIn outreach, and client onboarding processes. Additionally, we collect data regarding your preferences and interactions with our campaigns, usage of our website, CRM systems, and technical details like IP addresses and browser types, which help us improve the performance and security of our platforms.

Neuron uses your information to deliver tailored sales and marketing services that align with your strategic goals. This includes responding to enquiries, providing client support, and executing highly targeted marketing campaigns via channels such as email and LinkedIn. We also use your data to conduct market research, design go-to-market strategies, refine lead generation efforts, and enhance the overall effectiveness of our services. Moreover, your information supports the operation of our localized offerings in both the UK and Australian markets, enabling us to adapt our methods based on regional market behavior. Data may also be used to analyse campaign performance, enhance our processes, and ensure compliance with relevant privacy and data protection laws.

Neuron does not sell your personal information under any circumstances. However, we may share it with trusted third-party service providers who support us in delivering our services—this includes CRM system vendors, email automation platforms, outreach tools, and analytics providers. These partners are given access strictly on a need-to-know basis and are contractually obligated to keep your information secure and confidential in line with the GDPR and the Australian Privacy Act. Where project scope or service execution requires, we may also share your information with relevant business partners such as distributors or sales affiliates, always with your awareness and in pursuit of clearly defined objectives. Additionally, we may disclose information if required to do so by law, legal process, or to protect our rights.

You have several rights regarding the personal information we hold about you. You may request access to the data we store, ask us to correct any inaccuracies, or withdraw your consent where applicable—such as unsubscribing from our marketing communications. In certain circumstances, you may also request that we delete your personal information or provide it to you in a portable format. These rights empower you to maintain control over your data and its use. If you wish to exercise any of these rights, please contact us at hello@neuronmarketing.com.au.

We employ a range of technical and organizational measures to protect your personal information against unauthorized access, misuse, or loss. This includes secure data storage systems, encryption protocols, and restricted internal access to personal data. Neuron retains personal information only for as long as it is necessary to deliver services, comply with legal and regulatory requirements, and resolve any potential disputes. When your data is no longer required, we take appropriate steps to either delete it securely or anonymize it for analytical purposes.

Neuron may revise this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices. Any updates will be posted on our website with a clearly indicated effective date. We encourage you to review this page periodically to remain informed about how we protect your privacy.If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hello@neuronmarketing.com.au.